Put reminders and booking on autopilot.
No website required.
Record the job once. BuildPulse remembers the next service date, reminds the customer by SMS or email, and sends the booking request straight back to you.
No customer app. No website setup. No complicated CRM.
Coastal Air
SMS · today 9:41 am
Coastal Air · service page
Split-system service — due September
Opens in the customer’s phone browser — no app, no login.
Step 1
Job completed
Step 2
Service date recorded
Step 3
Reminder sent
Step 4
Customer books again
- Annual air-conditioning service
- Hot-water inspection
- Pool-equipment maintenance
- Garage-door servicing
You finish the job. Then the follow-up gets forgotten.
Service work is often lost because nobody remembers to contact the customer when maintenance is due. The customer eventually searches Google, asks someone else, or waits until the equipment breaks.
Without BuildPulse
- Customer details sit in invoices or spreadsheets
- Service dates are forgotten
- Follow-up depends on memory
- Another business gets the next call
With BuildPulse
- The next service date is recorded
- Reminders are sent automatically
- Booking takes a few taps
- The request comes back to you
You already won the customer once. BuildPulse helps bring them back.
Stop relying on memory to generate repeat work. Your past customers shouldn’t have to search Google when service is due.
Enter the details once. BuildPulse handles the follow-up.
Simple enough to do with one hand on your phone before you pack up the ute.
Step 1
Record the job
Add the customer, the work completed and the next recommended service date using a fast mobile form.
Step 2
BuildPulse remembers
The service date is stored and the follow-up is scheduled automatically — no diary, no spreadsheet.
Step 3
The customer is reminded
A branded SMS or email tells the customer that their service is approaching, with a link to act on.
Step 4
The booking comes back
The customer requests a service, a preferred timeframe or a callback in a few taps. It lands with you.
Already use stickers or service labels? Keep using them. QR service tags can also be added where useful — reminders don’t depend on them.
No website? No problem.
Every BuildPulse reminder opens a simple mobile booking page branded as your business. You don't need to build a website, install a plugin or ask customers to download an app.
Service booking with
Coastal Air & Electrical
Split-system air conditioner
- Last serviced
- September 2025
- Service now due
- September 2026
Your details are already attached — nothing to re-enter.
Powered by BuildPulse
“Hi Sarah, your annual air-conditioning service with Coastal Air is approaching. Tap here to request a booking.”
Sent as Coastal Air & Electrical. The customer can reply STOP at any time.
From that one tap the customer can book a service, request a callback, report that something isn’t working, or ask about other work at the property.
Branded as your business
Your name and details, not ours.
Opens from SMS or email
One tap from the reminder you send.
Works on any modern phone
No app, no account, no password.
Everything you need to follow up past customers.
One simple screen: what's scheduled, what's due, and which customers are waiting to hear back from you.
- See what follow-up is scheduled and what's due this week.
- Every booking request and callback lands in one place.
- Add a completed job in about a minute, on site.
Record the job. BuildPulse does the chasing.
Coastal Air
Air-conditioning specialist
Good morning, Alex
Here’s your follow-up for today.
24
Reminders scheduled
6
Due this week
3
New booking requests
2
Callbacks requested
Waiting on you
Sarah Mitchell
Annual service — asap
David Chen
Callback requested
Reminders going out
- 2 AugAnnual split-system service
- 4 AugHot-water inspection
Built for work that needs servicing again.
Each business runs its own BuildPulse account and its own reminders. These are the categories where repeat service work is most predictable.
Air conditioning and HVAC
Annual servicing, filter cleaning, seasonal checks, fault follow-up and replacement work.
Hot water and filtration
Scheduled inspections, filter changes, servicing, repairs and replacements.
Pool equipment
Pumps, filters, chlorinators, heaters and recurring equipment maintenance.
Garage doors and gates
Motor servicing, safety checks, remotes, repairs and upgrades.
Solar, batteries and EV chargers
System checks, fault follow-up, maintenance and upgrades.
Security and access systems
Servicing, faults, battery changes, upgrades and additional equipment.
Irrigation, water treatment, fire and safety equipment, appliance installation and other maintenance businesses may also suit — tell us about yours below.
Less chasing. More repeat work.
BuildPulse is built around one outcome: the next job at that property comes back to you.
Automatic follow-up
Stop relying on memory, diaries and spreadsheets.
More repeat service work
Bring previous customers back when maintenance is due.
Easy booking
Customers can request service or a callback in a few taps.
No website required
BuildPulse supplies the branded booking page for you.
Less administration
The customer and job details are already attached to the request.
Stay top of mind
Reach the customer before they search for another provider.
Use your existing sticker — or add a smarter tag.
Many installers already leave their contact details on the equipment. BuildPulse works with that. You can also add a QR service tag so customers can open their service page whenever they like.
Keep your sticker
Ordinary branded stickers can stay exactly as they are. Reminders don’t depend on a scan — the link can go straight to the customer by SMS or email.
Add a QR tag if useful
A QR service tag on the unit lets anyone at the property open the same booking page at any time. It’s optional, not the core of the product.
Your sticker waits to be noticed. BuildPulse contacts the customer when service is due.
Help shape a simpler way to bring customers back.
We're inviting a small group of Australian installation and service businesses to help shape the first BuildPulse release.
- Explain how you currently track service dates
- Help test the reminder and booking flow
- Suggest the most useful service intervals
- Preview the product as it develops
- Influence early pricing and features
- Receive early access
Fastest way in — we'll only use your name and email to contact you about the pilot.
Straight answers.
Is BuildPulse another job-management system?
No. BuildPulse is designed to work alongside the tools you already use. Its focus is service reminders, customer rebooking and repeat work.
Do I need a website?
No. BuildPulse can provide a branded mobile booking page that opens from the customer's reminder link.
Does the customer need an app?
No. The page opens in the customer's normal phone browser — no account and no download.
How does the customer receive a reminder?
The intended system sends a branded SMS or email based on the service date recorded by your business.
Can I still use my existing stickers?
Yes. Existing stickers can stay in place. BuildPulse handles the proactive reminder and booking process. Optional QR service tags may also be supported.
Does BuildPulse only work for air conditioning?
No. It is intended for installation and service businesses where maintenance, inspections, repairs or replacement work becomes due later.
Can customers book an exact appointment?
The early version may begin with booking requests, preferred timeframes or callbacks. Exact scheduling integrations can be considered after pilot feedback.
When will BuildPulse launch?
BuildPulse is currently recruiting Australian businesses to help validate and shape the pilot.
Stop letting service dates slip through the cracks.
Put customer reminders and rebooking on autopilot — without building a website or replacing the software you already use.